Privacy Policy

Saviour Car Recovery & Assistance

Effective Date: January 11, 2026

At Saviour Car Recovery, protecting your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or website, and your rights under UK GDPR.

By using our services, you agree to the practices outlined below.

1. Information We Collect

We collect information to provide car recovery services safely and efficiently.

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Vehicle details (make, model, registration)
  • Location information necessary for recovery services

b. Non-Personal Information:

  • IP address and browser type
  • Pages visited on our website
  • Cookies and usage data

 

3. Cookies and Tracking

 

Our website uses cookies to improve user experience and analyse website traffic.

Types of cookies used:

  • Strictly necessary cookies: Essential for website operation.
  • Performance cookies: Track usage patterns to improve functionality.
  • Marketing cookies: Used for advertising and promotions (only with your consent).

You can manage cookies or opt out via your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Trusted service providers helping us operate our business (e.g., roadside partners)
  • Law enforcement or regulatory authorities if required by law
  • Third parties in the event of a business transfer (e.g., merger or sale)

If any personal data is transferred outside the UK or European Economic Area (EEA), we ensure adequate safeguards are in place.

5. Data Retention

We retain your personal data only as long as necessary:

  • To provide car recovery services
  • To meet legal obligations
  • To resolve disputes

Once no longer needed, your data will be securely deleted.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data where applicable
  • Withdraw consent for marketing communications at any time
  • Object to processing based on legitimate interests
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal information from minors.

8. Data Security

We implement technical and organisational measures to protect your personal data against unauthorized access, loss, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or your personal data:

 

Data Protection Contact:

Saviour Car Recovery & Assistance

Email: info@saviourcar.co.uk

Phone: +447395177394